We study how service pros run their week.

Fieldwork Research is a small research project. We talk with the people who do skilled service work — backflow testers, plumbers, pool techs, HVAC crews — about how the work actually gets scheduled, done, and paid for.

Why we might have emailed you

If you got a note from us, your business is listed on a public license or certification registry, and we wanted to ask about your week. Our questions are about how you already work: how jobs get booked, how customers come back around, what eats your time, what you've tried that didn't stick.

We're not selling anything. There's no pitch coming at the end. A real person reads every reply.

What we do with what we learn

We write up what we learn about how the trades really run — the patterns behind scheduling, repeat customers, and getting paid. When something someone tells us suggests a small tool would genuinely help them, we sometimes build one and give it to them. Free, theirs to keep, no strings.

Rather not hear from us?

Reply to our email and say so — we'll stop writing, no hard feelings. That's also the fastest way to reach us with a question.